How a Small Town Boy From Oak Creek Created the Best Plumbing, Kitchen & Bath Remodeling Company in Milwaukee
Welcome to Oak Creek Plumbing! We've been providing Southeastern Wisconsin with plumbing services for more than 40 years. Our experienced technicians are factory certified to ensure professional workmanship and years of dependable service.
In addition to array of plumbing services, Oak Creek Plumbing also provides superior kitchen and bathroom remodeling. From concept to completion, our goal is to help you rejuvenate your home and achieve the perfect balance of tradition and innovation while keeping it within your budget.
Our team of professionals stays abreast of and promptly employs new industry products, standards and methods. More importantly, we establish and cultivate long-term relationships with our customers and vendors to provide unparalleled service and support. We invite you to contact us for your next kitchen or bath project for a truly pleasant home improvement experience.
What Clients Say About Us
"Congratulations and thank you for actually doing what you said you would do! Just a note to tell you how happy we are that we chose your company to work on our project. Everything your project manager told us would happen did. We had no surprises at all through the entire project."
Believe it or not, but I wasn't always a kitchen or bath remodeler. In fact, I actually started out in retail. But as luck (or fate) would have it, I "landed" into this industry. But I always loved working with my hands, and I always loved talking to people. So home remodeling seemed like the perfect fit – and it is. I absolutely love what I do.
Let me explain.
For years, I worked in the retail side of home remodeling. During that time, I started to notice that many of the countertops and cabinets I was selling were having SERIOUS quality issues. But the worst part was the "insanity cycle" my customers were getting stuck in.
You know – you call the retailer, and the retailer tells you to call the installer, who tells you to call the manufacturer, who tells you to call the retailer. Bottom line: nothing gets solved.
Well, I learned a lot from that, so when I had the opportunity to get involved with kitchen and bath remodeling, I jumped at the chance, and here is where a funny thing started to happen. You see, I am a firm believer in ALWAYS taking care of my customers, doing whatever it takes to make sure they are happy and that they get EXACTLY what they pay for. No, scratch that – make sure my clients get MORE than what they pay for. And my clients loved it. And we have seen explosive growth and have been around for over 40 years, while most remodeling companies only last about three to seven years.
I believe that I owe my success to the lesson I learned working in retail, hearing firsthand from customers what their grievances were, and taking those lessons to heart. That is how we came up with one single, simple, driving principal:
It's why anyone at my company – anyone – has the authority to stop a project on the spot if they notice a problem. Then they are empowered to make a decision ON THE SPOT. No calling around to get permission, no corporate office (read franchise) to answer to, no area manager to deal with. My team is empowered to make the call and make the client happy – PERIOD.
That is the Oak Creek Plumbing Kitchen & Bath difference.
If we sound like a company that you might like working with, then I look forward to meeting you.